PrimeGrid
Please visit donation page to help the project cover running costs for this month

Toggle Menu

Join PrimeGrid

Returning Participants

Community

Leader Boards

Results

Other

drummers-lowrise

Advanced search

Message boards : Problems and Help : Frustrated

Author Message
bparsonnet
Send message
Joined: 13 Dec 15
Posts: 29
ID: 431948
Credit: 362,041,264
RAC: 457,672
Discovered 1 mega prime321 LLR Gold: Earned 500,000 credits (523,684)Cullen LLR Bronze: Earned 10,000 credits (70,714)ESP LLR Silver: Earned 100,000 credits (487,165)Generalized Cullen/Woodall LLR Gold: Earned 500,000 credits (655,628)PPS LLR Sapphire: Earned 20,000,000 credits (46,233,583)PSP LLR Gold: Earned 500,000 credits (669,965)SoB LLR Ruby: Earned 2,000,000 credits (2,228,965)SR5 LLR Silver: Earned 100,000 credits (130,270)SGS LLR Jade: Earned 10,000,000 credits (11,846,060)TRP LLR Silver: Earned 100,000 credits (325,987)Woodall LLR Bronze: Earned 10,000 credits (83,831)321 Sieve (suspended) Emerald: Earned 50,000,000 credits (52,430,594)Generalized Cullen/Woodall Sieve (suspended) Turquoise: Earned 5,000,000 credits (6,829,178)PPS Sieve Amethyst: Earned 1,000,000 credits (1,068,607)Sierpinski (ESP/PSP/SoB) Sieve (suspended) Turquoise: Earned 5,000,000 credits (5,793,943)TRP Sieve (suspended) Jade: Earned 10,000,000 credits (12,430,252)AP 26/27 Jade: Earned 10,000,000 credits (14,037,296)GFN Double Silver: Earned 200,000,000 credits (206,195,542)
Message 140779 - Posted: 14 Jun 2020 | 18:36:04 UTC

I'm getting quite frustrated. I've been a dedicated BOINC contributor for years, but these many small problems that should not exist, or should take minutes to resolve, either take weeks, to never. The documentation is often wrong, or more precisely, incomplete. I've tried getting live help from volunteers -- no replies -- ever. What is the deal? Is there anyway to actually talk to someone? I don't even mind paying for some help, or making a contribution. Advice welcome.

bparsonnet
Send message
Joined: 13 Dec 15
Posts: 29
ID: 431948
Credit: 362,041,264
RAC: 457,672
Discovered 1 mega prime321 LLR Gold: Earned 500,000 credits (523,684)Cullen LLR Bronze: Earned 10,000 credits (70,714)ESP LLR Silver: Earned 100,000 credits (487,165)Generalized Cullen/Woodall LLR Gold: Earned 500,000 credits (655,628)PPS LLR Sapphire: Earned 20,000,000 credits (46,233,583)PSP LLR Gold: Earned 500,000 credits (669,965)SoB LLR Ruby: Earned 2,000,000 credits (2,228,965)SR5 LLR Silver: Earned 100,000 credits (130,270)SGS LLR Jade: Earned 10,000,000 credits (11,846,060)TRP LLR Silver: Earned 100,000 credits (325,987)Woodall LLR Bronze: Earned 10,000 credits (83,831)321 Sieve (suspended) Emerald: Earned 50,000,000 credits (52,430,594)Generalized Cullen/Woodall Sieve (suspended) Turquoise: Earned 5,000,000 credits (6,829,178)PPS Sieve Amethyst: Earned 1,000,000 credits (1,068,607)Sierpinski (ESP/PSP/SoB) Sieve (suspended) Turquoise: Earned 5,000,000 credits (5,793,943)TRP Sieve (suspended) Jade: Earned 10,000,000 credits (12,430,252)AP 26/27 Jade: Earned 10,000,000 credits (14,037,296)GFN Double Silver: Earned 200,000,000 credits (206,195,542)
Message 140780 - Posted: 14 Jun 2020 | 18:53:58 UTC - in response to Message 140779.

I also think that these numerous small problems MUST be limiting the use of BOINC by everyday non-technical people. I'm sure 1000s of folks just give up. I'm not ready to give up. But I do want real help. A 3 minute phone call, or a steady back-forth chat goes a long way.

Profile mikey
Avatar
Send message
Joined: 17 Mar 09
Posts: 1252
ID: 37043
Credit: 523,254,036
RAC: 139,439
Discovered 1 mega prime321 LLR Ruby: Earned 2,000,000 credits (2,038,739)Cullen LLR Ruby: Earned 2,000,000 credits (2,074,615)ESP LLR Ruby: Earned 2,000,000 credits (2,013,823)Generalized Cullen/Woodall LLR Ruby: Earned 2,000,000 credits (2,142,353)PPS LLR Turquoise: Earned 5,000,000 credits (7,282,084)PSP LLR Ruby: Earned 2,000,000 credits (2,194,746)SoB LLR Ruby: Earned 2,000,000 credits (2,778,827)SR5 LLR Ruby: Earned 2,000,000 credits (2,053,250)SGS LLR Turquoise: Earned 5,000,000 credits (5,147,768)TRP LLR Ruby: Earned 2,000,000 credits (2,025,737)Woodall LLR Ruby: Earned 2,000,000 credits (2,014,811)321 Sieve (suspended) Sapphire: Earned 20,000,000 credits (23,770,672)Cullen/Woodall Sieve (suspended) Gold: Earned 500,000 credits (944,431)Generalized Cullen/Woodall Sieve (suspended) Sapphire: Earned 20,000,000 credits (20,813,253)PPS Sieve Double Silver: Earned 200,000,000 credits (339,850,817)Sierpinski (ESP/PSP/SoB) Sieve (suspended) Ruby: Earned 2,000,000 credits (2,446,797)AP 26/27 Sapphire: Earned 20,000,000 credits (33,140,471)WW Ruby: Earned 2,000,000 credits (2,884,000)GFN Sapphire: Earned 20,000,000 credits (47,185,836)PSA Sapphire: Earned 20,000,000 credits (20,457,430)
Message 140788 - Posted: 14 Jun 2020 | 20:47:52 UTC - in response to Message 140779.

I'm getting quite frustrated. I've been a dedicated BOINC contributor for years, but these many small problems that should not exist, or should take minutes to resolve, either take weeks, to never. The documentation is often wrong, or more precisely, incomplete. I've tried getting live help from volunteers -- no replies -- ever. What is the deal? Is there anyway to actually talk to someone? I don't even mind paying for some help, or making a contribution. Advice welcome.


Studies have shown that less than 10% of all boinc crunchers ever visit the forums.

Personally I think your questions are beyond what most people have ever done with Boinc on a general basis, in short IMHO you are looking for people who have been there done that and those people don't NEED to be here in the forums anymore.

Profile mikey
Avatar
Send message
Joined: 17 Mar 09
Posts: 1252
ID: 37043
Credit: 523,254,036
RAC: 139,439
Discovered 1 mega prime321 LLR Ruby: Earned 2,000,000 credits (2,038,739)Cullen LLR Ruby: Earned 2,000,000 credits (2,074,615)ESP LLR Ruby: Earned 2,000,000 credits (2,013,823)Generalized Cullen/Woodall LLR Ruby: Earned 2,000,000 credits (2,142,353)PPS LLR Turquoise: Earned 5,000,000 credits (7,282,084)PSP LLR Ruby: Earned 2,000,000 credits (2,194,746)SoB LLR Ruby: Earned 2,000,000 credits (2,778,827)SR5 LLR Ruby: Earned 2,000,000 credits (2,053,250)SGS LLR Turquoise: Earned 5,000,000 credits (5,147,768)TRP LLR Ruby: Earned 2,000,000 credits (2,025,737)Woodall LLR Ruby: Earned 2,000,000 credits (2,014,811)321 Sieve (suspended) Sapphire: Earned 20,000,000 credits (23,770,672)Cullen/Woodall Sieve (suspended) Gold: Earned 500,000 credits (944,431)Generalized Cullen/Woodall Sieve (suspended) Sapphire: Earned 20,000,000 credits (20,813,253)PPS Sieve Double Silver: Earned 200,000,000 credits (339,850,817)Sierpinski (ESP/PSP/SoB) Sieve (suspended) Ruby: Earned 2,000,000 credits (2,446,797)AP 26/27 Sapphire: Earned 20,000,000 credits (33,140,471)WW Ruby: Earned 2,000,000 credits (2,884,000)GFN Sapphire: Earned 20,000,000 credits (47,185,836)PSA Sapphire: Earned 20,000,000 credits (20,457,430)
Message 140789 - Posted: 14 Jun 2020 | 20:56:49 UTC - in response to Message 140780.

I also think that these numerous small problems MUST be limiting the use of BOINC by everyday non-technical people. I'm sure 1000s of folks just give up. I'm not ready to give up. But I do want real help. A 3 minute phone call, or a steady back-forth chat goes a long way.


YES that has long been a problem with the Boinc software especially for those trying to use it without the gui. Unfortunately for you most people use the gui, you might try the Linux or Pi boards as at least some of those people use the command line.

You might also try other Projects that don't have as many user settings options built in like Prime Grid does.

bparsonnet
Send message
Joined: 13 Dec 15
Posts: 29
ID: 431948
Credit: 362,041,264
RAC: 457,672
Discovered 1 mega prime321 LLR Gold: Earned 500,000 credits (523,684)Cullen LLR Bronze: Earned 10,000 credits (70,714)ESP LLR Silver: Earned 100,000 credits (487,165)Generalized Cullen/Woodall LLR Gold: Earned 500,000 credits (655,628)PPS LLR Sapphire: Earned 20,000,000 credits (46,233,583)PSP LLR Gold: Earned 500,000 credits (669,965)SoB LLR Ruby: Earned 2,000,000 credits (2,228,965)SR5 LLR Silver: Earned 100,000 credits (130,270)SGS LLR Jade: Earned 10,000,000 credits (11,846,060)TRP LLR Silver: Earned 100,000 credits (325,987)Woodall LLR Bronze: Earned 10,000 credits (83,831)321 Sieve (suspended) Emerald: Earned 50,000,000 credits (52,430,594)Generalized Cullen/Woodall Sieve (suspended) Turquoise: Earned 5,000,000 credits (6,829,178)PPS Sieve Amethyst: Earned 1,000,000 credits (1,068,607)Sierpinski (ESP/PSP/SoB) Sieve (suspended) Turquoise: Earned 5,000,000 credits (5,793,943)TRP Sieve (suspended) Jade: Earned 10,000,000 credits (12,430,252)AP 26/27 Jade: Earned 10,000,000 credits (14,037,296)GFN Double Silver: Earned 200,000,000 credits (206,195,542)
Message 140792 - Posted: 14 Jun 2020 | 22:32:02 UTC - in response to Message 140788.

Right. They don't visit the forums. I think they just give up. I could be wrong on that -- i have no inside info. Thanks for the reply. Worth discussing more, I think.

I suspect it would get used more (good for everyone) if it were easier. Have there been any studies around that? FWIW, I have problems on my Windows machine too, using the GUI, but it's so hard to get help, I just leave it as-is. And I don't give up, because I want to help primegrid.

Profile mikey
Avatar
Send message
Joined: 17 Mar 09
Posts: 1252
ID: 37043
Credit: 523,254,036
RAC: 139,439
Discovered 1 mega prime321 LLR Ruby: Earned 2,000,000 credits (2,038,739)Cullen LLR Ruby: Earned 2,000,000 credits (2,074,615)ESP LLR Ruby: Earned 2,000,000 credits (2,013,823)Generalized Cullen/Woodall LLR Ruby: Earned 2,000,000 credits (2,142,353)PPS LLR Turquoise: Earned 5,000,000 credits (7,282,084)PSP LLR Ruby: Earned 2,000,000 credits (2,194,746)SoB LLR Ruby: Earned 2,000,000 credits (2,778,827)SR5 LLR Ruby: Earned 2,000,000 credits (2,053,250)SGS LLR Turquoise: Earned 5,000,000 credits (5,147,768)TRP LLR Ruby: Earned 2,000,000 credits (2,025,737)Woodall LLR Ruby: Earned 2,000,000 credits (2,014,811)321 Sieve (suspended) Sapphire: Earned 20,000,000 credits (23,770,672)Cullen/Woodall Sieve (suspended) Gold: Earned 500,000 credits (944,431)Generalized Cullen/Woodall Sieve (suspended) Sapphire: Earned 20,000,000 credits (20,813,253)PPS Sieve Double Silver: Earned 200,000,000 credits (339,850,817)Sierpinski (ESP/PSP/SoB) Sieve (suspended) Ruby: Earned 2,000,000 credits (2,446,797)AP 26/27 Sapphire: Earned 20,000,000 credits (33,140,471)WW Ruby: Earned 2,000,000 credits (2,884,000)GFN Sapphire: Earned 20,000,000 credits (47,185,836)PSA Sapphire: Earned 20,000,000 credits (20,457,430)
Message 140800 - Posted: 15 Jun 2020 | 3:07:06 UTC - in response to Message 140792.

Right. They don't visit the forums. I think they just give up. I could be wrong on that -- i have no inside info. Thanks for the reply. Worth discussing more, I think.

I suspect it would get used more (good for everyone) if it were easier. Have there been any studies around that? FWIW, I have problems on my Windows machine too, using the GUI, but it's so hard to get help, I just leave it as-is. And I don't give up, because I want to help primegrid.


There are lots of people who use the gui that may be able to help you if can describe the problem.

The problem is the software is now written and maintained by volunteers so there's not alot of changes going on besides what's needed to keep it going. Even when the people got paid they did not accept alot of 'public' suggestions to make things easier as they didn't think they were needed, they DID accept some so it was not a 'shut up or leave' thing. There were a couple alternate Boinc software choices at one time but they all faded away due to lack of people maintaining them, I'm guessing no money was a large part of it.

Post to thread

Message boards : Problems and Help : Frustrated

[Return to PrimeGrid main page]
DNS Powered by DNSEXIT.COM
Copyright © 2005 - 2021 Rytis Slatkevičius (contact) and PrimeGrid community. Server load 3.54, 2.72, 2.48
Generated 27 Feb 2021 | 15:54:04 UTC